Frequently asked questions
Why shop at Maison Valce?
Everyone who works in this store loves our land.
We actively collaborate with organizations dedicated to preserving our coastlines, because we believe that fashion also has a responsibility to the land that inspires it.
Our Warranty
At Maison Valce, your satisfaction is our priority. If for any reason the product does not meet your expectations, you have 30 days from the receipt of your order to request a return without needing to provide an explanation. We want every purchase to be a risk-free experience.
Shipping information
All orders are processed within 1-2 business days. Domestic orders will be delivered within 5-9 business days. All deliveries in Spain are free.
¿Cuándo recibo mi reembolso?
Una vez recibida e inspeccionada la devolución, procesamos el reembolso en el método de pago original en un plazo de 14 días.
¿Puedo cancelar mi pedido?
Dado que nuestros pedidos se procesan de forma automática, no es posible cancelar una vez realizado. Si ya recibiste el producto, puedes devolverlo dentro de los 30 días. Escríbenos a info@maisonvalce.com.